Industrials & Manufacturing

We help manufacturing organisations accelerate performance, strengthen operational resilience, and unlock sustainable growth. With deep industry expertise across aerospace, automotive, building products, pulp and paper, packaging, plastics, machinery and industrial equipment , our consultants partner with leaders to optimise production, modernise supply chains, and deploy digital technologies that improve quality, reduce cost, and increase throughput.

Our approach integrates data-driven insights with practical, shop floor experience to deliver measurable, scalable results. From operational excellence to workforce transformation and global expansion, we guide clients through complex challenges and position them for long term competitive advantage.

Featured case studies

We’ve served as a trusted voice in guiding clients through how they can align their business with their operations and sustainable solutions.

Featured insights

We live in a volatile age. But there’s never been a better opportunity to reshape your actions and create a better world. Explore our thoughts on transformation and best practices in dynamic times.

In this interview, we explore how operational safety boosts workplace culture, leadership, and sustainability in manufacturing environments.

Learn More

This report expands on a study about Brominated Flame Retardants (BFR) and their impact on recycling WEEE plastics in Europe, offering new key insights.

Learn More

At a Business Reporter dinner at the House of Lords, senior risk leaders discussed how leadership and culture strengthen operational risk and resilience.

Learn More

What are your goals?

Whether you are looking to revitalise your internal culture, build the capabilities of your leaders and teams, transform your operational effectiveness or make a positive impact on the environment, we’ll build a customised strategy and work side-by-side to implement it with you.

Meet the team

Explore the backgrounds and specialities of the experts working with you.

/ProfilePage/ProfileImage/AltText
Matt Baker
Director, Industrials & Manufacturing Leader, U.S. & Canada

With over 25 years of experience, Matt partners with teams to deliver high-impact organisational change and digital enablement solutions that foster sustainable performance improvementand measurable business outcomes.

/ProfilePage/ProfileImage/AltText
Edwin Vercruysse
Director, Industrials & Manufacturing Leader, Europe

Edwin has over 30 years experience and delivered a wide range of operational improvement and change management, as well as senior executive coaching programs in the Industrials & Manufacturing sector throughout Europe.

/ProfilePage/ProfileImage/AltText
Luis Constantino
Industrials & Manufacturing Leader, Latin America

Senior executive with deep experience in energy and infrastructure, focused on strategic growth, organizational transformation, and high-performance leadership. Proven ability to deliver sustainable results through disciplined execution and innovation.

/ProfilePage/ProfileImage/AltText
Benoit Turcotte
General Manager,
Europe

With a career spanning operations management, process optimisation, and cross cultural leadership, Benoit drives sustainable performance by developing people, strengthening organizational systems, and enabling long term operational excellence.

/ProfilePage/ProfileImage/AltText
Pascal Beauchesne
Operations Director, Canada

Pascal brings over a decade of experience in large‑scale industrial environments, where he has contributed to process improvement, operational optimization, and multidisciplinary project execution. His background includes work across metallurgy, food processing, plastics, logistics, and assembly sectors, giving him a broad understanding of industrial efficiency and performance challenges.

/ProfilePage/ProfileImage/AltText
Bill Brown
Operations Director, US & Canada

Bill has over 30 years of experience in operations and change management, including a decade in consulting focused on performance management and behavioral science. He drives operational excellence across the US & Canada, combining strong technical expertise with a proven ability to build high-performing teams and deliver sustainable business results.

/ProfilePage/ProfileImage/AltText
Klay D’Iorio
Senior Manager, U.S. & Canada

Klay has 20 years of consulting and strategic account management experience. His commitment to results and innovative thinking has helped many clients resolve complex issues through a blended approach of design and implementation oversight, including many first-of-kind projects.

/ProfilePage/ProfileImage/AltText
Wayne Fox
Principal, US & Canada

Wayne has over 35 years of experience in management systems, lean manufacturing, maintenance, and project management. He leads the ORM delivery team for dss+ in the USC Region, ensuring project excellence and consistent value delivery for clients.

/ProfilePage/ProfileImage/AltText
Scott Haeger
Principal, U.S. & Canada

Scott brings over 35 years of leadership experience driving operational excellence with integrated EHS leadership across multiple sectors. His expertise spans environmental compliance, M&A integration including due diligence, process reengineering with safety integration, lean manufacturing implementation with EHS protocols, and organizational restructuring.