Operations Excellence

Today, companies are under increasing pressure to improve their operational performance and stay ahead of rising operational challenges, customer demands and global competition. While it may be tempting to focus on a more narrow approach to operational improvements, these fragmented initiatives rarely succeed long-term and can end up wasting valuable time and resources.

As companies try to increase operational efficiency and productivity, how can they ensure they have the right near and long-term plan in place to optimize performance while building resilience and flexibility?

Unleash your full potential.

Addressing the operational pressures companies face requires a targeted, holistic approach. Through the DSS Integrated Framework, our seasoned consultants use their world-class, real-world experience to design an integrated and customized plan that takes your current operational reality fully into account.

Working closely with clients, we start by listening to and analyzing your entire organization to identify critical operational objectives, links, and gaps and better understand and clarify your opportunities for growth. This analysis allows us to help you better embed a best-in-class operation/production structure that addresses your challenges with minimal disruption to current operations. We then go a step further to address and improve the skills, management and cultural shifts that are necessary to drive lasting success in your organization.

Ultimately, our goal is to work with you throughout every stage so that your entire workforce is empowered and equipped to sustain changes. And clients continuously improve upon their gains for years to come.

Make operational excellence a reality.

Whether you’re looking to improve maintenance and reliability or end-to-end supply chain efficiency, our dynamic framework identifies and optimizes outcomes, reduces risks, increases efficiencies and fosters continuous innovation.

Processes and Technology

Evaluate whether you have the proper technology, equipment, tools, processes, procedures, and best practices in place to drive operational efficiency and reduce risk.

Capabilities Building

Ensure every level of your organization has the right role-specific skills, competencies and information to perform roles and tasks effectively.

Mindsets and Behaviors

Provide your workforce with the context, reasoning and knowledge they need to align their attitudes, mindsets and behaviors to drive operational change.

Governance and Management Systems

Give employees the right managerial and leadership processes to operate productively, and the governance structure to monitor, report and benchmark progress.

Featured case studies

We’ve developed industry best practices and created many of our own proprietary solutions to get our clients to the cutting edge – and keep them there.