We process your personal data for legitimate and clearly identified purposes.
Your personal data is collected and processed for the purpose of operating the Services and for the other legitimate purposes explicitly specified below or in the relevant Additional Privacy Notice, only to the extent relevant to achieve these purposes, and is not further processed in a manner that is incompatible with them.
We process your personal data for the following purposes:
To provide our Services to you or your Organization.
We mainly process your personal data to provide the requested Services to your Organization and you, including operating the Digital Solutions and providing the requested functionalities, in accordance with your Organization's instructions. In this case, our processing of your personal data in connection with the Services is governed by a contract between us and your Organization, and your use of the Services is subject to your Organization's policies.
If your use of our Services is not related to an Organization, our basis for processing the data is our Contractual Necessity.
You will find additional information about our activities in connection with the specific Services we provide in Section 15.
For our legitimate business operations related to the provision of the Services.
Furthermore, we may also process your personal data for our legitimate business operations related to the provision of the Services, which include (i) ensuring that our Services are provided in an efficient and secure way (e.g. through internal analysis of the Services’ stability and security, updates and troubleshooting, as well as support services); (ii) protecting the security of our IT systems, architecture and networks; (iii) managing our customers and suppliers; (iv) improving and developing the Services (including monitoring the use of our Services, and for statistical purposes); (iv) benefiting from cost-effective services (e.g. we may opt to use certain services offered by suppliers rather than undertaking the activity ourselves); and (v) achieving our corporate goals.
When doing so, we generally rely on our Legitimate Interests. We may also process your data we have obtained your prior unambiguous Consent. You may withdraw your consent, respectively object to such processing activities, at any time.
Additional Information ›
Additional information on the processing of your personal data for our legitimate business operations:
- For ensuring that our Digital Solutions are provided in an efficient and secure way. In addition to the personal data which you or your Organization provide when logging-in to your account or interacting with the Digital Solutions (e.g. when you fill in forms or upload content to the Digital Solutions), we automatically collect technical information about your interactions with the Digital Solutions, such as IP address, the content that was accessed, date and time of access, information about your web browser, your preferences, or other information related to your interaction with the Digital Solutions, including your navigation details on the Digital Solutions. We process this data to establish a connection with your device over the internet, to identify you when you use the Digital Solutions, control the use of the Digital Solutions and for security purposes
- For protecting the security of our IT systems, architecture and networks. We use data to protect the security of our IT systems, architecture, and networks, for instance to detect and disrupt the operation of malicious software by systematically scanning contents in an automated manner.
- For Maintenance and support. We use data to maintain our Services, troubleshoot and diagnose problems, and to provide customer support services.
- For general customer or supplier management purposes. If we are in a business relationship with your Organization (or with you directly), or are in discussions to enter into one, we process the personal data that is necessary for our customer or supplier management, as well as for the following other related purposed, including (i) to carry out the transactions in which we are engaged, and to procure products and services from our suppliers and subcontractors; (ii) to interact with you, for instance to reply to your inquiries; (iii) to track our activities (measuring sales, our work time, etc.) and those of our suppliers; (iv) to manage our archiving and records; and (iv) for invoicing purposes. The personal data that we process in this context includes: (i) personal data about individuals with whom we interact, such as the name, title, position, company name, email and/or postal address and the professional fixed and/or mobile phone number; (ii) personal data relating to our interactions and the services provided; (iii) any other information provided to us by you, your Organization, or third parties.
To send you our newsletter and other advertising information:
If you subscribe to one of our newsletters, we will collect your contact details (name and email address) and use it to provide you with the requested newsletter, based on your Consent. You may unsubscribe from the newsletter service at any time, in which case your contact details will be deleted.
We also process the time of registration and your opt-in confirmation based on our Legal Obligation to demonstrate compliance. We also analyze your use of our newsletter, e.g. whether you have opened it or clicked on certain links, and process this data to optimize and improve our newsletter, based on our Legitimate Interest.
We use the services of third parties to send our newsletters, which will have access to the information strictly required to them in order to provide you with the service. Their privacy statements are applicable in connection with this.
Independently from your subscription to our newsletter, we may also contact you by email to inform you about our activities if you or your Organization have previously subscribed or purchased a similar Service from us, if you have not objected to the corresponding use of your email address. You can object to the use of your email address for this purpose at any time by contacting us (see contact detail in section 15). The legal basis for the corresponding processing of your data is our Legitimate Interest to advertise certain sales offers and activities relating to our previous interactions with you.
To provide you with targeted information or advertisements based on your interactions with the Digital Solutions:
Provided we have collected your valid Consent, we use as part of our operation of certain Digital Solutions the services of third parties, which may place cookies on your device in order to provide you with personalized advertisements based on your interaction with our Digital Solutions. The privacy policies of those providers are applicable in relation to their activities. You may withdraw your Consent at any time (see Section 14 below for additional information on your rights).
To comply with our other Legal Obligations or for other Legitimate Interests.
We may further process your personal data if we have a Legal Obligation to do so or for other Legitimate Interests. This will for instance be the case if we need to disclose certain information to public authorities or retain such information for tax or accounting purposes, or for the establishment, exercise or defense of legal claims. We retain the personal data for the duration of the legal obligation imposed on us.
If we have obtained your consent.
In addition to the above, we may process your personal data if we have obtained your prior unambiguous consent for specific purposes. Consent given can be withdrawn at any time, but this does not affect data processed prior to withdrawal.