Frontline Leadership Development

Holistic leadership solutions are most effective at transforming and sustaining performance.

The most effective leadership development approaches target specific priorities for each individual and embed the tools and resources into the daily routine of managers.

Our Frontline Leadership Development is comprised of 31 modules linked to competencies covering:

  • Leadership
  • Teamwork
  • Communication
  • Human resources
  • Training and coaching
  • Safety and risk
  • Planning
  • Execution
  • Review
  • Improvement

This holistic programme is available in flexible delivery methods — including instructor-led training, virtual instructor-led training and text-based learning courses — to meet the varying learning needs of your organisation.

Our blended approach combines experiential learning with practical tools and on-the-job coaching to empower frontline managers to lead successfully.

  • Classroom training by experienced trainers with industry-relevant examples and exercises
  • Development and implementation of on-the-job coaching plans supported by experienced coaches
  • A “train-the-trainer” approach to allow for rapid penetration and adoption in the target group and longer-term effectiveness of the program
  • Assessments utilised from inception and throughout the program to support retention and identify opportunities for further improvement.
At dss⁺, we help clients ensure the transfer of knowledge by combining learning with coaching on the shop floor. By addressing real-world issues in real-time, we accelerate capability building for lasting change.