Operations Excellence Overview: A Continuous Journey of Improvement

Published: 2014

Operations excellence is the application of principles, systems and tools to engage and focus everyone’s efforts on meeting customer needs and continuously improving process performance. It focuses on minimizing and managing downside risks while maximizing an operation’s performance and shareholder value.


Benefits of Operations Excellence


By embracing operations excellence, companies can realize tremendous benefits across many key areas. Productivity and quality improvements include potential increases in high quality product, capacity release and waste reduction. Improved maintenance and reliability is reflected in reduced downtime, increased predictability and reduced breakdown. Companies can experience improved safety and footprint reductions which include maintaining the right to operate, mitigation of injuries and incidents and reduced energy consumption. Supply chain efficiencies, such as improved purchasing processes; reduced raw material, MRO and finished product inventories; and reduced transition losses/waste, can also be realized.