Driving Transformation
Organisations are managing large transformational initiatives, pursuing operational efficiencies, undergoing significant organizational change, seeking new technologies and innovations, strengthening local capabilities, and are engaged in mergers, acquisitions and divestitures. Global markets are becoming more competitive forcing companies to rethink their operating model and approach to risk management and operational performance improvement. Thoughts on how to best manage a company’s exposure to risk vary and effective implementation and sustainability continue to remain challenges.
Driving Transformation & Sustainable Performance Improvement at a Leading Top 5 Global Petrochemicals Company
Companies with global portfolios also face additional challenges from an HSE perspective, such as managing navigating through multiple risk management approaches and systems, differences in cultural maturities, varying levels of risk tolerance, and different approaches to leadership and capability development.
dss+ partnered with a top 5 global petrochemicals company to accelerate its ongoing HSE strategy and drive sustainable risk reduction across its global portfolio. The client faced key challenges common to other global companies:
- How to get better visibility of the top risks across the portfolio to drive value protection and operational performance improvement?
- How to find the right balance between corporate oversight and involvement versus subsidiary and asset/ site level accountability?
- What level of emphasis to put towards systems and technical solutions versus leadership, culture, capabilities and governance?
- How to drive effective implementation and risk reduction in operations at the frontline through an efficient and sustainable approach that is aligned to the executive management strategy?
- How to engrain HSE in the hearts and minds of the organization across different subsidiary company assets/sites, functions and levels?
- How to ensure that the right people with the right capabilities are driving meaningful change?
- How to manage large scale organization and personnel change and engage the organization effectively along the journey during the transition?
- How to build intimacy and provide the right level of technical support to improve the relationship between corporate and subsidiary companies or assets/sites?
- What is the right governance and managing process to drive sustainable results?
- How to build the right visibility of the top risks and derive insights from data using digital solutions to enable better risk-based decisions that reduce the risk profile and improve operational performance?
"dss+ partnered with a top 5 global petrochemicals client on a global transformation program at corporate and subsidiary levels to drive risk reduction, sustainable performance improvement, and ensure safe and reliable production."
Ehsan Akhavan (dss+ Director), Khaled Metwally (dss+ Senior Manager), Joshua Wallace (dss+ Manager)
Global Management System Optimization to Enhance Implementation Effectiveness
dss+ and the client worked together to enhance priority standards globally that address top risks and humanize the system for more effective implementation. The team followed a structured approach to management system enhancement and change management. Substantial improvements were made to reduce risks such as: Permit to Work and LOTO, Mechanical Integrity, Risk Assessment and Management of Change. The role of leadership and management was defined and clearly articulated to ensure the right level of accountability.
Capability Enhancement of Leadership & Manufacturing to Ensure the Right Capabilities
The client was seeking to develop and implement a unified, consistent and strong HSE capability development program, with a focus on demonstrating the right mindsets and behaviours to drive the desired culture. The assessments revealed critical capability gaps in key competencies and a review of existing practices revealed high variability in quality The client was seeking to develop and implement a unified, consistent and strong HSE capability development program, with a focus on demonstrating the right mindsets and behaviours to drive the desired culture. The assessments revealed critical capability gaps in key competencies and a review of existing practices revealed high variability in quality.
Key Outcomes, Value Delivered & Impact
- Identified top risk themes and brought visibility of priorities to executive management down to the frontline.
- Reshaped the client’s global HSE strategy at the corporate and business portfolio.
- Developed a risk-profiling tool to enhance risk-based decision-making.
- Developed risk mitigation plans to address top risks at corporate and assessed subsidiary company assets/sites.
- Enhanced the global HSE Management system structure and improved standards to mitigate 7 top risks.
- Raised risk awareness and strengthened knowledge transfer.
- Developed a global best practices matrix for competency development and training needs identification, supported by over 50 customized curriculum documents to cover all learning and development requirements.
- Designed, developed, delivered, and rolled out a leading tailored capability development and training program across 3 continents addressing selected priority areas.
In part 2, dss+ focused on driving a transformation at the subsidiary company site/plant level, by risk reduction, strengthening safety culture, and embedding a sustainable operating rhythm. Sustainable risk reduction and operational performance improvement are two sides of the same coin.