Contractor Management

DSS offers proven frameworks and models for success in managing contractors. Regardless of your contracting requirements, our processes can address your safety and performance management issues and help you and your contractors achieve sustainable results.

A proven partner to ensure contracting effectiveness.

Our consultants begin by clearly defining business needs and range of contracting options. We then integrate proven best practices into your organization’s identified areas of opportunity. The process is a partnership. Our aim is not to change client systems, but to build client-specific methodologies and implementation tools to help ensure immediate results and a working process for continuous performance improvement. In addition, you will gain customized tools and processes that guide you through: contractor bidding, contract award, orientation, training, contractor management, auditing and post-contract evaluation.

We help business owners:

Protect people, the environment, and assets
Proactively mitigate contractor performance risk
Reduce project general liability and worker insurance costs
Improve contractor performance, as measured through assessments and audits

We help contract managers:

Protect people, the environment, and assets
Manage the safety and quality performance of short-duration employees
Strengthen credibility with owners for repeat business and better market competitiveness
Gain access to best practices for project management to help avoid disruption, productivity loss, and schedule slippage

Our six-step contractor management process.

Years of contracting experience has resulted in the development of a proprietary six-step implementation process that drives contractor performance success. With this system, our clients understand and apply our effective contractor management methodologies to control and build successful contracted environments.

Contractor Selection We help clients compile a qualified bidders list, pre-screened for safety compatibility with the organization’s operating safety principles.

Contract Preparation Providing volumes of lessons learned, best practices and policy, we help clients craft binding documents that effectively communicate performance expectations for the best possible contracted outcomes.

Contract Award This step enables clients to conduct an effective review of specifications in bid pre-award and kickoff meetings, arriving at clear understandings of performance expectations by all parties.

Orientation and Training Our approach engages contract workers in the site and culture, building skills, knowledge and a shared commitment to performance requirements.

Managing the Contractors Based on the 12 Essential Elements for successful daily contractor management, we provide management system support that yields continuous improvement in system policy, procedure and contract administration.

Post-Contract Evaluation We provide tools to capture and assess contractor performance periodically and upon contract completion, which ultimately help to improve future contract selection and contractor performance.

Featured case studies

We’ve developed industry best practices and created many of our own proprietary solutions to get our clients to the cutting edge – and keep them there.