CoastalFlix℠

Description. CoastalFlix℠ is our ecommerce platform where eLearning courses and videos can be purchased by the user. https://www.coastalflix.com is the main website

Information collected. Information which we collect specifically in connection with dss+ Consult, should you submit a Contact Us form, includes your name, email, telephone number, business name, business address, job title, role, area of interest, subject of question and question.

We may automatically collect personal data when you access and use dss+ Consult, including the IP address or other user identifications on your devices, visiting date on the Platforms, the geolocation of your devices, the data contained in your device, the data contained in third-party services (e.g. social plug-ins), your preferences, the internet sites that you visit before and after the Platforms, the links displayed on the Platforms which you select or other information related to your interaction with the Platforms, including with the emails sent in connection with the Platforms.

Data Retention. If you have an account, your account information is retained for as long as your account is active. If you suppress your user account, we will delete your personal data within 30 days after such event, unless data must be retained for a valid reason.

Access to your data and international transfers. We use the following third parties for the operation of dss+ Consult which will have access to the data required for the provision of their services to us: BigCommerce , Microsoft Dynamics and Microsoft Azure. Those companies are headquartered in the U.S., from which location your personal data may be accessible.

We may also enable you to use third-party services directly, in which case you recognize that the third-party operators of these services may access some of your personal data in connection with the Platform.

Cookies. We use following cookies in CoastalFlix℠:


Name Owner Purpose / Description Duration and expiry Type
SHOP_ORDER_TOKEN BigCommerce Representation of the order Persistent Essential
SHOP_SESSION_TOKEN BigCommerce Representation of the user session Persistent Essential
SHOP_TOKEN BigCommerce Essential for security; used to store the customers hash after logging in & is used for customer look up Persistent Essential
STORE_VISITOR BigCommerce Used to track anonymous site usage Persistent Essential
XSRF-TOKEN BigCommerce Token to avoid Cross-site request forgery, also known as one-click attack or session riding and abbreviated as CSRF Persistent Essential
EmailID dss+ To manage Kaltura previews Persistent Essential
VD_Cookie1 to VD_Cookie 9 dss+ To Manage Licenses Persistent Essential
PLAYLIST dss+ To Manage Licenses Persistent Essential
FORNAX_ANONYMOUSID BigCommerce Analytics Persistent Functional
_ga Google Analytics Used to distinguish users. Persistent Third-Party Cookies
_gid Google Analytics Used to distinguish users. Persistent Third-Party Cookies
hblid Olark Chat A visitor identifier that we use only on your site to remember this visitor between visits Persistent Third-Party Cookies
wcsid Olark Chat A session identifier that we use only on your site to keep track of a single chat session Session Third-Party Cookies
olfsk Olark Chat Storage identifier that we use to maintain chat state across pages (e.g. message history) Persistent Third-Party Cookies
_okdetect Olark Chat Used for detecting when storage contexts have changed due to things like ssl or host transitions (helps maintain your chat across pages) Session Third-Party Cookies
_okbk Olark Chat Extra state information (e.g. chat box being open/closed) Session Third-Party Cookies
_ok Olark Chat Most recent Olark site ID (security measure) Session Third-Party Cookies
_oklv Olark Chat Olark loader version (for improved caching) Persistent Third-Party Cookies

Last updated: December 14, 2021