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How to sustainably build a Zero Harm Culture for the steel manufacturing industry

DuPont Sustainable Solutions (DSS) has worked with a number of clients across industries to build a Zero Harm Culture in an effort to increase safety levels and effectively address key risks in day-to-day activities across all levels of employees within an organization. This is of increasing importance, especially in regions which are experiencing high levels of growth in infrastructure and economic development.

Within the Middle East specifically, heavy investment into diversifying its economy away from oil and gas has been seen, and today the region continues to grow in population and public requirements. According to a survey conducted by IQPC Middle East, the total value of active infrastructure projects in the region has surged to $1.14 trillion, with the UAE and Saudi Arabia ranking in the top 12 global markets for infrastructure investment worldwide.

It is against this backdrop that industry must consider the impact rapid growth and development will have not only on its operations, but also the safety risks this may bring to the organization.

DSS also understands the pressures organizations face when needing to balance operational performance with expenditure while protecting margins. DSS believes there is real opportunity to help the region create world-class safety for employees working in steel production. That is why DSS supported the World Steel Association in establishing Safety Principles for the entire steel industry as well as supported many steel companies in improving their safety performance.

DSS partnered with a steel manufacturing client to assist them in developing an effective safety transformation program. In this case study, we examine the approach, challenges, activities and results DSS experienced towards creating a Zero Harm Culture within the organization.


The safety transformation program was executed in two phases:

  • Phase 1: Contain physical risks in day-to-day operations.
  • Phase 2: Build the management systems, enhance organizational capabilities and establish a strong safety culture.

The program realized a number of positive results and outcomes as DSS was able to deliver on a sustainable outcome for creating a Zero Harm Culture within the organization.